IOT Technical Services

Technical Consulting

Clinical trials

Before you launch your products, we test their acceptance through exhaustive clinical trials with real wearers. In each study, we conduct specific objective and subjective tests. This way, we extract data on the product’s real benefits and share the results with you. You can use them for commercial purposes or to train your staff. If we disclose them in a scientific publication, we will provide them to you. This will bring more credibility and prestige to your products.

Custom lens design

If you want to reinforce your private label, ask us for proprietary custom-made designs. You can count on our knowledge and resources to develop them, with the most innovative technologies available. The results are unique and state-of-the-art.

Development of new functionalities or options in IOT Freeform Designer (LDS)

We adapt to your calculation needs. Our development team helps you implement new configuration options that fit your needs. We can develop new functions or calculation methods based on your requirements.

The design and manufacturing process requires constant evaluation. When our R&D teams develop a solution or a technology, we always conduct clinical trials. With the information we obtain, we evaluate and validate the product we have created for you. The project does not end there. Then we help you produce and commercialize your lenses in the market. We offer you all our support and know-how to make your launch a total success.

Technical Audit

We audit your manufacturing processes and perform exhaustive quality controls. This ensures your products meet the highest standards.

IOT Freeform Designer implementation process

We want you to be able to produce the most advanced lenses. That’s why our IOT Freeform Designer software is highly flexible. It adapts to the needs of each laboratory. Our commitment: to help you implement your product portfolio correctly and at the right time. To do that, we help you with:

•   Installation and configuration of the software
•   Periodic updates
•   Technical training: functionality, options, configuration, and incident management

Initial quality control

Our team of experts ensures optimum production quality. Once the software is installed, we start the first quality control. We ask you to produce a specific set of lenses. We map and analyze them according to relevant tolerances. In this way, we can detect any production errors across the entire surface. We then provide you with a full report on the initial production status. We work with you on a continuous improvement plan.

Technical training

We know how important it is for you to carry out your strategy successfully. It is essential for your team to acquire all the necessary technical knowledge. Remember, you can count on our experience for team training.

Technical Support

Periodic quality controls

Periodic quality controls are designed to solve any production errors detected to ensure correct manufacturing of your lenses.

Incident solution

When you have a problem producing a lens or performing a calculation, our team will be at your side to help you diagnose the error and provide you with a solution to the problem in the shortest possible time.

Auditing and process improvement

Our process engineering team will help you detect possible areas of improvement in your production processes and establish an improvement plan that will allow you to manufacture lenses with the best quality. On top of that, they will show you how to detect possible inefficiencies in the production process and help you establish protocols to improve efficiency and productivity in the manufacturing process.

In addition, we work closely with you to help you implement a continuous improvement plan to ensure that your lenses are always produced correctly. And you will be able to detect new areas of improvement in the evolution of your production process and quality control.

Personalized support and advice

You may have questions about the characteristics of the lenses, complex orders, rejections, etc. This is normal. Our team of experts is there to solve any unforeseen event through a direct and agile communication channel. No waiting.

Other services

Business
Consulting

Marketing
Services

Client
Hub

IOT
Solutions

Technical Services for Ophthalmic Manufacturers